Privacy Policy – CAHEP Health Monitoring App
Effective Date: January 2026
Last Updated: January 2026
This Privacy Policy explains how Colorado Alliance for Health Equity and Practice (CAHEP) (“we”, “our”, “us”) collects, uses, stores, and protects information when you use the CAHEP Health Monitoring mobile application (“App”).
The App is designed to help patients monitor health measurements collected from connected medical devices and share this information securely with their authorized care team.
1) Information We Collect
A. Personal Information
We may collect personal information such as:
Name
Email address
Address
This information is used to identify your account and associate your health data with your care team.
B. Health Information
We collect health data including:
Blood pressure readings
Blood sugar readings
Pulse and heart rate readings
Health data is collected automatically from a connected medical device when it is synced with the App.
C. Technical Information
We may collect limited technical information such as:
Device type
Operating system version
App version
This information is used solely to improve app performance, reliability, and support.
2) Permissions Used
The App uses Bluetooth permission to connect to an external medical device and receive measurement data.
Bluetooth is used only for device connectivity and data transfer. The App does not collect or track your precise location.
3) How We Use Your Information
Your information is used only to:
Display your health readings within the App
Maintain a history of your measurements
Support your treatment and care coordination
Improve app functionality and reliability
Provide user and technical support
We do not use your data for advertising or marketing purposes.
4) Data Sharing
We share your health readings and related account information only with:
Your authorized care team
Licensed clinical staff involved in your care
Access to your data is restricted to staff who require it for legitimate clinical purposes.
We do not sell, rent, or trade your personal or health information, and we do not share your data with outside vendors for their own use.
5) Data Storage & Security
All collected data is stored securely. We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse.
6) Data Retention
Health data and related records are retained for legitimate clinical documentation and legal compliance requirements.
If you stop using the App, your account may be marked inactive; however, clinical records may still be retained as required by applicable laws, regulations, and program requirements. Retention periods may vary depending on your care plan and governing regulations.
7) User Rights and Data Accuracy
Health measurements collected through the App are part of a clinical record and cannot be edited or modified by users.
If you believe a reading is inaccurate or have questions about what is recorded, please contact your clinical staff for clarification. Data collection methods and recording frequency may vary depending on your individual care plan.
8) Account Deletion and Deactivation
If you request account deletion, we may not be able to delete clinical records that must be retained for legal and legitimate clinical documentation purposes.
In such cases, your account will be marked inactive and access may be disabled while required records are preserved. To request account deactivation or ask questions about your data, please contact us using the information below.
9) Medical Disclaimer
This App does not provide medical diagnosis or clinical advice. Always contact your clinician for medical guidance regarding your condition or readings.
If you experience urgent symptoms or a medical emergency, call 911 immediately.
10) Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and the “Last Updated” date will be revised accordingly.
12) Contact Us
If you have questions about this Privacy Policy or would like to request account deactivation or information about your data, please contact:
Colorado Alliance for Health Equity and Practice (CAHEP)
Website: https://cahep.org
Phone: (303) 954-0058 – Denver Office
Phone: (720) 949-0307 – Aurora Office